Privacy Policy

1. Introduction

Madeira Bike Tours ("we", "our", "us") operates madeirabiketours.org, a free directory and comparison platform for mountain biking tours and trails in Madeira, Portugal. This Privacy Policy explains how we collect, use, and protect your information when you use our website.

2. Information We Collect

2.1 Information You Provide

When you contact us via email or use our skill match quiz, we may collect:

• Email address (if you contact us)
• Name (optional, if provided in communications)
• Skill level and riding preferences (when using our skill match tool)

2.2 Automatically Collected Information

We use standard web analytics to understand how visitors use our site:

• Pages visited and time spent on pages
• Referring websites and search terms
• Browser type, device type, and operating system
• General geographic location (country/region level)

3. How We Use Your Information

We use collected information to:

• Respond to your inquiries and provide customer support
• Improve our directory content and user experience
• Provide personalized trail and operator recommendations
• Analyze website usage patterns to enhance our services
• Maintain and update trail and operator information

4. Information Sharing

We do not sell, rent, or trade your personal information. We are an independent directory and have no commercial relationships with tour operators listed on our site.

We may share information only when:

• Required by law or legal process
• Necessary to protect our rights or safety
• With your explicit consent

5. Third-Party Services

When you click links to tour operator websites or booking platforms, you will be subject to their privacy policies. We are not responsible for the privacy practices of third-party websites.

6. Cookies and Tracking

We use essential cookies for website functionality and analytics cookies to understand usage patterns. See our Cookie Policy for details on managing cookie preferences.

7. Data Retention

Email communications are retained for customer service purposes. Analytics data is anonymized and aggregated. Skill match quiz data is processed in your browser and not stored on our servers unless you choose to save results.

8. Your Rights

You have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your information
• Withdraw consent at any time

9. Children's Privacy

Our website is not directed at children under 16. We do not knowingly collect information from children. Mountain biking tours listed typically require participants to be 18+ or accompanied by an adult.

10. Security

We implement reasonable security measures to protect your information. However, no internet transmission is completely secure. We cannot guarantee absolute security of data transmitted to our website.

11. International Users

Our website focuses on mountain biking in Madeira, Portugal. If you access our site from outside the EU, your information may be transferred to and processed in the European Union.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:
Email: privacy@madeirabiketours.org